FAQs

Which Operating Systems is VTRACE compatible with?

Windows 10 (Web Portal Access via common Browsers e.g. Chrome, Edge, IE, Safari).

Do I have to Print Appointment Cards/Labels?

No, the option is there as we understand in some instances it is imperative to provide passes/badges, but the system can be used solely as a digital record.

Do I have to use a Touchscreen?

No, the system can happily run on a standard Windows based desktop, but if you wish to have an unmanned kiosk a touchscreen may be more appropriate.

Where can I purchase compatible consumables and hardware?

Codegate can provide very competitive quote for any compatible label printers and media requirements.

Can I cancel my subscription any time?

Yes.

What is General Data Protection (GDPR)?

Info at GOV.UK here